Carers & Personal Aides

Carers and personal aides provide essential non-invasive, supportive care that promotes functional independence, safety, and quality of life for individuals requiring ongoing assistance at home. At Andella Home Care Services, our Carers & Personal Aides Services are delivered using structured care plans, health monitoring protocols, and person-centered support approaches under appropriate clinical oversight.

Care Intake and Assessment Process

Service delivery begins with a client or family-initiated referral. During intake, we obtain relevant health and functional information including primary medical diagnoses, physical or cognitive limitations, mobility status, continence needs, nutritional requirements, and psychosocial factors.

A functional care assessment is then completed to evaluate:

  • Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs)

  • Mobility, balance, and fall risk

  • Cognitive status and behavioral considerations

  • Skin integrity and pressure injury risk

  • Home safety and environmental accessibility

Based on the assessment findings, a personalized care plan is developed outlining daily care tasks, level of assistance required, risk management strategies, and documentation protocols. Trained carers or personal aides are then assigned accordingly.

Clinical and Functional Responsibilities

Our carers and personal aides provide structured supportive care that complements nursing and medical services, including:

Personal Care and Hygiene Assistance

  • Support with bathing, showering, dressing, grooming, oral hygiene, and toileting

  • Maintenance of skin cleanliness and prevention of dermatological complications

  • Assistance with continence care and use of incontinence products

Mobility and Functional Support

  • Assistance with ambulation and wheelchair mobility

  • Safe transfers using proper body mechanics and assistive devices

  • Repositioning to prevent pressure-related skin breakdown

Nutrition and Hydration Support

  • Meal preparation in line with prescribed or therapeutic diets

  • Assistance with feeding and monitoring oral intake

  • Observation for signs of dysphagia, dehydration, or malnutrition

Cognitive, Behavioral, and Psychosocial Support

  • Support for clients with cognitive impairment, dementia, or neurological conditions

  • Orientation assistance and routine reinforcement

  • Emotional support to reduce anxiety, isolation, and depression

Basic Health Observation and Reporting

  • Observation of general health status, including fatigue, pain indicators, or changes in mobility

  • Prompt reporting of abnormal findings to supervising healthcare professionals

Medication Support (Non-Clinical)

  • Medication reminders and assistance with medication organization

  • Observation for potential adverse reactions (without administration)

Infection Prevention and Environmental Safety

  • Adherence to infection prevention protocols, including hand hygiene

  • Maintaining a clean, hazard-free living environment

  • Supporting fall prevention and home safety strategies

Documentation and Care Continuity

  • Accurate recording of care activities, observations, and client responses

  • Communication with families and healthcare teams to support coordinated care